Warranty & Complaints
Warranty
We care about our products and logically do our best to deliver them to you in top condition. Nevertheless, it sometimes happens that an order breaks down during transport or that something else happens which entitles you to make a claim under the guarantee. Legally, you are obliged to report the defect to us within two months of discovering it. If the defect is within the warranty, we will repair or replace it free of charge.
Complaints
It can always happen that something does not quite go as planned. We recommend that you first make complaints known to us by emailing info@resto9.nl As of February 15, 2016, it is also possible for consumers in the EU to file complaints via the European Commission's ODR platform. If your complaint is not already being handled elsewhere then you are free to file your complaint via the European Union platform.
